PRIVACY POLICY

Effective Date: 11 September 2026
Website: nqslifestyle.in

NQS Lifestyle respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect information when you visit nqslifestyle.in, purchase our products, communicate with us or otherwise use our services.

For this policy, "NQS Lifestyle", "we", "our" and "us" refer to:

Legal Entity: NQS LIFESTYLE
Email: sm652080@gmail.com
Phone: 9749183591

1. Information We Collect

Depending on how you interact with us, we may collect:

Personal and Contact Information

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

Order Information

• Products purchased

• Order history

• Returns and refunds

• Delivery information

Payment Information

Payments are processed through authorised third-party payment processors.

We generally do not directly store complete card or banking credentials.

Device and Usage Information

When you access our website, certain information may automatically be collected, including:

• IP address

• Browser type

• Device information

• Pages visited

• Referring website

• Cookies and similar technologies

• Website interaction data

Communication Information

We may retain messages, emails, customer-support requests, product reviews and other communications sent to us.

2. How We Use Your Information

We may use personal information to:

• Process and fulfil orders

• Deliver products

• Process payments

• Provide customer support

• Manage returns, exchanges and refunds

• Send transactional notifications

• Detect and prevent fraud

• Improve our website and services

• Analyse website performance

• Maintain business and accounting records

• Comply with applicable laws

• Send promotional communication where permitted or consented to

3. Legal Basis and Consent

Where required under applicable law, we process personal information based on consent or other lawful grounds permitted by law.

You may withdraw consent for optional processing by contacting us, subject to any processing that remains necessary for legal, contractual or legitimate purposes permitted by applicable law.

4. Sharing Personal Information

We may share necessary information with organisations that help us operate our business, including:

• Shopify

• Payment gateways

• Banks and financial service providers

• Courier and logistics companies

• Website hosting and technology providers

• Analytics providers

• Marketing and communication service providers

• Accountants, auditors and professional advisers

• Government authorities where legally required

We do not sell your personal information as a standalone commercial database.

5. Shopify

Our store is hosted using Shopify.

Shopify may process information required to provide its ecommerce, checkout and related services.

Shopify's own privacy practices may also apply to information processed through its systems.

6. Cookies

Our website may use cookies and similar technologies for:

• Website functionality

• Remembering preferences

• Shopping-cart functionality

• Authentication

• Security

• Analytics

• Advertising and marketing

You may manage cookies through your browser or available website controls.

Disabling certain cookies may affect website functionality.

7. Marketing Communications

If you have subscribed or otherwise consented to receive marketing messages, we may contact you about:

• New products

• Offers

• Discounts

• Promotions

• Store updates

You can unsubscribe using the unsubscribe option in marketing communications or by contacting us.

8. Data Retention

We retain personal information only for as long as reasonably required for the purposes described in this policy or to comply with legal, accounting, taxation, fraud-prevention and regulatory requirements.

9. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information.

However, no internet transmission, electronic storage system or website can guarantee absolute security.

10. Your Privacy Rights

Subject to applicable Indian law, you may have rights concerning your personal data, including the right to:

• Request information regarding your personal data

• Request correction of inaccurate information

• Request completion or updating of information

• Request erasure where legally applicable

• Withdraw consent where processing is consent-based

• Raise a grievance regarding handling of personal data

• Exercise other rights available under applicable data-protection law

Requests may be sent to:

Email: sm652080@gmail.com

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children contrary to applicable law.

Parents or guardians who believe a child has provided personal information improperly should contact us.

12. Third-Party Websites

Our website may contain links to third-party websites.

NQS Lifestyle is not responsible for the privacy, security or content practices of independent third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically because of operational, legal or regulatory changes.

The latest version will be published on this page with an updated effective date.

14. Contact

For privacy-related questions:

NQS Lifestyle
Email: sm652080@gmail.com
Phone: 9749183591

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TERMS OF SERVICE

Last Updated: 11 September 2026

Welcome to NQS Lifestyle.

These Terms of Service govern your access to and use of nqslifestyle.in, including purchases made through the website.

By accessing the website or placing an order, you agree to these Terms.

1. Store Information

The website nqslifestyle.in is operated by:

Business Name: NQS Lifestyle
Email: sm652080@gmail.com
Phone: 9749183591

2. Eligibility

By using this website, you represent that you are legally capable of entering into a binding contract or are using the website under the supervision of a parent or legal guardian where required.

3. Product Information

We make reasonable efforts to display accurate:

• Product descriptions

• Images

• Colours

• Dimensions

• Specifications

• Prices

Actual colours may vary depending on your screen or device.

Minor differences in appearance, packaging or presentation that do not materially affect the product may occur.

4. Pricing

Prices may change without prior notice.

The price applicable to an order is generally the price displayed at the time the order is successfully placed, subject to correction of obvious pricing or technical errors where permitted by law.

Applicable taxes and shipping costs will be displayed where required.

5. Orders

Submission of an order does not necessarily mean that the order has been finally accepted.

We may refuse or cancel an order where reasonably necessary, including in cases involving:

• Product unavailability

• Incorrect pricing

• Payment failure

• Suspected fraud

• Delivery restrictions

• Technical errors

• Violation of these Terms

If payment has already been collected for a cancelled order, an appropriate refund will be issued.

6. Product Availability

Products are subject to availability.

We may discontinue or modify products without prior notice.

7. Payments

You agree to provide accurate billing and payment information.

Payments may be processed by third-party payment service providers.

Your use of those services may also be governed by their respective terms and privacy policies.

8. Shipping, Returns and Refunds

Orders are subject to our:

• Shipping & Delivery Policy

• Refund, Return & Exchange Policy

• Cancellation Policy

These policies form part of these Terms.

9. Customer Responsibilities

You agree to provide accurate:

• Name

• Phone number

• Email

• Shipping address

• Billing information

NQS Lifestyle is not responsible for delivery problems caused by incorrect information supplied by the customer.

10. Intellectual Property

Unless otherwise stated, website content including:

• Brand names

• Logos

• Product photographs

• Graphics

• Text

• Designs

• Website layouts

belongs to NQS Lifestyle or its respective licensors and is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify or commercially use protected content without permission.

11. Prohibited Uses

You may not use the website:

• For unlawful activities

• To commit fraud

• To introduce malicious software

• To interfere with website security

• To impersonate another individual

• To infringe intellectual-property rights

• To collect information about other users unlawfully

• To submit false or misleading information

12. Third-Party Services

We may use or link to third-party services.

We are not responsible for independent third-party websites, services or content except to the extent required under applicable law.

13. Disclaimer

We make reasonable efforts to keep website information accurate and the website available.

However, uninterrupted or error-free website operation cannot be guaranteed.

Nothing in these Terms excludes or limits consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, NQS Lifestyle will not be responsible for indirect, incidental or consequential losses arising solely from use of the website.

This clause does not limit liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by law, you agree to indemnify NQS Lifestyle against losses resulting from your unlawful misuse of the website or material violation of these Terms.

16. Governing Law

These Terms are governed by the laws of India.

Subject to applicable consumer-protection law and statutory jurisdiction, disputes will be subject to the jurisdiction of courts located in:

WEST BENGAL, INDIA

17. Changes to the Terms

We may update these Terms periodically.

The version displayed on the website at the relevant time will be the current version.

18. Contact Us

Questions regarding these Terms may be sent to:

NQS Lifestyle
Email: sm652080@gmail.com
Phone: 9749183591